How to reach us

Your dream holidays are closer to you than you think. And there are many ways to get there.

Even your trip to Hotel Castel can be a wonderful experience! You can choose the "traditional" means of travelling and reach us via the Brenner Autobahn. Or pursue new paths... When travelling by car, taking a little side trip here or there can open up surprising new perspectives. You may happen upon a picturesque mountain village, an ancient castle or a particularly enchanting lookout point. Taking the train to Bolzano or flying toInnsbruck or Verona makes your trip so pleasant that your holidays actually begin before you even arrive at your destination. Since this year we offer a special service: personal pick-up from the airport with modern limousines.
Detailed directions

Contact

Hotel Castel GmbH
Keschtngasse 18
I-39019 Tirol bei Meran

ph. +39 0473 923693
fax +39 0473 923113
E-Mail: info[at]hotel-castel.com

Press/Advertising: marketing[at]hotel-castel.com
Host: Familie Dobitsch

General Information

Arrival and departure

Please be advised that our rooms are ready for check-in at 03:00 pm on the day of your arrival. On the day of your departure we request that you leave your room by 11:30 am.

Trip cancellation insurance

We will gladly assist you in taking out a trip cancellation insurance. Experience has shown this investment to be well worth the cost since many of our guests are busy professionals whose work is not always in tune with their holiday plans. Furthermore, a sudden illness may prevent you from going on your planned holiday trip. For reasons such as these we recommend that you take out a holiday cancellation and/or curtailment insurance. For further information please visit the Web site of HGV Cancellation Cover.

Payment Modalities

You may pay your hotel bill in cash (Euros only) or by advance bank transfer for which you will receive a 3% discount off the room charge. You may also pay by credit card (Visa, Eurocard, Master Card and American Express).

You may cancel your reservation free of charge no later than three weeks prior to your arrival date as originally planned. For any cancellation at a later time, delayed arrival or premature departure we regret having to charge 80% of the room fee for the days of your absence. We therefore recommend that you take out a trip cancellation insurance. For further information please refer to the section "Trip cancellation insurance" above.

Cots and reduced charges for children

Children aged four years and younger are welcome to stay free of charge. Our charge for children up to 8 years of age is €40.00 per day including breakfast. All other meals are billed separately. Children 9 to 12 years old receive a 50% discount on the standard price of any arrangement. Youths from 13 to 18 years receive a 20% discount on room prices. These discounts apply only when the third person shares a room with two adults.

To our dog lovers

Please let us know at the time of your enquiry whether you wish to bring along your four-legged friend. Please understand that we cannot admit dogs to our restaurants, swimming pool and spa areas. There is an extra charge of € 24,00 per day to cover special cleaning expenses.